Don't you just love the cable company?

We have been off-line for most of the past 72 hours. The first technician I chatted with was convinced my modem had failed. No, your people were in the neighborhood and were working on the lines in my block and to my house. That's when the failure started. He wouldn't hear of it. It had to be my modem. Yeah, right!

You cannot win that discussion until you buy a new cable modem. So, I bought Motorola's super duper high speed modem and installed it last night. You have to give Brand, Model, Serial Number, MAC ID, first born and two units of whole blood to Comcast to get them to authorize it on their network. So I contacted Comcast and got Technician #2.

Technician #2 was very impatient with me, was convinced the new modem would work and signed off before I had completed the install. His Comcast chat name was Butch. What my mind's eye imagines...

Technician #3 was more patient, listened to everything I did and has ordered a technician to the house to check the Comcast wiring. Of course, I was only on the chat line with #3 for almost 2 hours. And, that was to get to the point that I knew was required when this all started on Tuesday.

Anyway, we use VoIP phones for the house, Skype and Yahoo phone service and none of them work when the internet connection is down. But, the home phones are programmed to call my cell phone so you can still reach us. Or, call Mary's cell directly if you need to connect.

Otherwise, a normal day. We expect Milt to drop in late this afternoon for a visit and tomorrow afternoon will be Thomas, Susan and Joki from Germany. Mary was up with me, ate breakfast, showered and dressed on the assumption the cable guy will arrive as scheduled. We are optimists, yes?